Adding additional adults
Updated Wednesday April 13, 2016 by Michael Chase-Salerno.
We've been getting lots of questions for parents who have had trouble accessing the TeamWall. In order to access it, you must be using the login email and password associated with one of the adults on your account. If you want to have multiple adults able to access the TeamWall follow this procedure. Please note that in step #1 below, you must log into the existing account that the player's registration is under.
An end user can add an additional login by doing the following:
- Once logged into the account, click Account Settings
- If the second adult is already on the account, click on their name then click Edit
Note: If there is currently only one adult on the account, click Add Adult information
- Input the email in the "Login Email" field
Note: The adult being added will no longer need to share login credentials because they will log in with this email going forward
- After you have input any additional information, click Save
Note: If the adult being added has an existing account with Sports Illustrated Play that uses the same email address, they will use the same password to login to this account. If not, a temporary password will be emailed to them
Here's the source document.
Of course, if you have trouble, please don't hesitate to email us, but this should let you take care of this problem on your own.